Returns & Exchanges

Is the size which your ordered not correct? Exchanging or returning is possible up to 30 days after your purchase date.

Send an email to info@vedette-incognito.cc with the subject ‘Return shipment’. We will give you shipment/address information etc. The apparel must be in unused, in undamaged condition and in its original packaging. The shipping costs are for your own expense. The shipping cost vary per country.

We will refund the money within 14 working days. If you want to exchange an item, report this by email.

Refund fees are depending from where you’re returning, as shown in the chart below.

COUNTRYRETURN FEE
Belgium, Germany, The Netherlands, United Kingdom€ 5,95
Austria, Croatia, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden,€ 8,95
Argentina, Brazil, Bulgaria, Australia, Canada, Chile, China, Colombia, Estonia, Greece, Hong Kong, Japan, Liechtenstein, Lithuania, Norway, New Zealand, Philippines, Qatar, Romania, Singapore, South Africa, South Korea, Taiwan, Venezuela, Switzerland, USA€ 19,95